Confirm a pending user
What does the user state "pending" mean?
Written By Zemtu
Last updated 5 months ago
Once a user has completed the sign-up process, an email is sent asking them to confirm their email address. This email contains a link that the user needs to click. The user remains in the “pending” state until the email address is confirmed.
User → Overview
/admin/main/customuser/XXXX/overview/

The user state “pending” means that a user didn’t confirm his email address yet.
💡 Did the user receive the email? Please ask the user to check his SPAM / junk folder.
In the signup data you can see:

When you edit the user, you can confirm his email address:
User → Edit
/admin/main/customuser/XXXX/change/

Questions & Answers
Can the confirmation email be sent again?
Can the confirmation email be sent again?
All OrgAdmins received the same confirmation email. So you can resend this email to the user.
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